If you miss a class during a 12-week enrollment, you automatically get a 13th consecutive bonus class added to your enrollment!
If you are unable to attend the 13th consecutive class, you forfeit your make-up lesson.
Feedback helps us improve and we want to ensure that every one of our students has the best possible experience with ABC Languages.
We are happy to discuss whatever concerns you may have, so please contact us as soon as they arise so we can assist you asap. You may send an e-mail to firstname.lastname@example.org or call 800-426-6008. Your feedback will remain confidential and anonymous.
There are rare unforeseen times when we will have to suspend a regularly scheduled class (teacher emergency, global classroom software outage, etc.) We will notify you as soon as possible about the class suspension, and the missed class will not count towards your enrollment.
Your enrollment is for consecutively scheduled classes, not necessarily weeks. For example, if you signed up for 6 weeks but one class was suspended due to a holiday and another because your teacher had an emergency, you 6-week enrollment will be covered in 8 weeks.